1. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms & Conditions.

You agree that you will not:

• Use the website for any unlawful, fraudulent, misleading, or harmful purpose.
• Attempt to gain unauthorized access to the website, server, database, network, or related systems.
• Introduce viruses, malware, malicious code, or any technology intended to damage or disrupt the website.
• Interfere with the proper functioning, availability, security, or performance of the website.
• Use automated tools to excessively scrape, copy, crawl, or extract website content without our permission.
• Misrepresent your identity, company, authority, or business relationship when communicating with us.
• Use website content in a manner that infringes our intellectual property rights or the rights of any third party.

We may restrict or block access to the website where we reasonably believe that these Terms & Conditions have been violated or where access may create a security, legal, or operational risk.

2. Product and Technical Information

We make reasonable efforts to keep the product descriptions, technical data, specifications, images, dimensions, performance information, applications, and other materials displayed on the website accurate and useful.

However, industrial pump selection depends on operating conditions and application requirements. Information displayed on the website is therefore general in nature and should not be treated as a final technical recommendation for a specific application unless confirmed by us in writing.

Product specifications, materials, dimensions, designs, performance parameters, features, illustrations, availability, and other details may be changed or updated without prior notice as part of product improvement, manufacturing requirements, customization, or technical development.

3. Pump Selection and Application Responsibility

To help us understand a pump requirement, you may provide application information such as liquid type, viscosity, operating temperature, pH value, suction condition, capacity, operating pressure, maximum pressure, installation conditions, and other technical details.

You are responsible for providing complete and accurate information regarding the intended application. Product recommendations or quotations may be based on the information supplied by you.

Where operating conditions, fluid characteristics, installation conditions, or other relevant factors change, the suitability of a previously recommended pump may also change. You should therefore inform us of any material changes before placing an order or installing the product.

4. Enquiries and Communications

When you submit an enquiry, quotation request, contact form, email, telephone request, WhatsApp message, or other communication, you confirm that the information provided by you is accurate to the best of your knowledge and that you are authorized to provide it.

We may contact you by email, telephone, WhatsApp, or another reasonable business communication method for purposes including:

• Responding to your enquiry.
• Clarifying technical or application requirements.
• Sending quotations, product information, catalogues, drawings, or specifications.
• Discussing orders, dispatch, support, service, or after-sales matters.
• Communicating other relevant business information where appropriate.

Submission of an enquiry through the website does not by itself create a purchase contract, agency relationship, dealership, distributorship, partnership, or other binding commercial relationship.

5. Quotations, Orders and Commercial Transactions

The website is primarily an informational and enquiry platform. Unless expressly stated otherwise, products are not purchased merely by browsing the website or submitting an online enquiry.

Any commercial transaction may be subject to separate written documents such as our quotation, proforma invoice, purchase order acceptance, invoice, technical offer, drawing approval, or other mutually agreed commercial terms.

Where there is any conflict between these general website Terms & Conditions and the specific written commercial terms accepted for a transaction, the specific written commercial terms will apply to that transaction to the extent of the conflict.

Prices

Prices, if displayed or communicated, may be subject to taxes, freight, packing, insurance, duties, customization, quantity, delivery location, material selection, technical requirements, and other commercial factors unless expressly stated otherwise in writing.

Order Acceptance

An order is considered accepted only when confirmed by J K Pump Industries through an authorized written communication or commercial document.

Cancellation or Modification

Any request to cancel or modify an accepted order will be subject to the applicable quotation, order confirmation, production status, customization, procurement commitments, and other agreed commercial terms.

6. Delivery, Dispatch and Risk

Any delivery schedule communicated by us is subject to the applicable quotation or order confirmation and may depend on production, material availability, approved drawings, payment terms, transport conditions, and other factors.

Unless otherwise agreed in writing, delivery, freight, insurance, transfer of risk, title, inspection, and dispatch conditions will be governed by the specific commercial terms applicable to the relevant order.

7. Intellectual Property Rights

Unless otherwise stated, the website and its content, including text, product descriptions, photographs, graphics, logos, drawings, catalogues, layouts, icons, design elements, videos, documentation, and other materials, are owned by, licensed to, or lawfully used by J K Pump Industries.

Website content is protected by applicable intellectual property laws. You may view or download materials that are intentionally made available for normal business reference, but you must not reproduce, republish, modify, sell, distribute, use for competing commercial purposes, or create derivative works from our content without our prior written permission.

All trademarks, trade names, product names, logos, and branding appearing on the website remain the property of their respective owners.

8. Information and Materials Submitted by You

You may provide technical specifications, drawings, photographs, application data, requirements, documents, or other materials so that we can evaluate your enquiry.

You confirm that you have the right and authority to provide such materials to us for the intended business purpose and that our reasonable use of those materials for responding to your enquiry will not knowingly violate the rights of another party.

We will handle personal information in accordance with our Privacy Policy.

9. Third-Party Links and Services

The website may contain links to, or integrations with, third-party websites or services such as Google Maps, WhatsApp, social media platforms, hosting services, or other external resources.

Third-party websites and services are operated independently of J K Pump Industries. We do not control and are not responsible for their content, availability, privacy practices, security, terms, or services.

10. Website Availability

We aim to keep the website accessible and functioning properly, but we do not guarantee uninterrupted, continuous, error-free, or completely secure availability.

We may suspend, restrict, modify, update, or discontinue any part of the website temporarily or permanently for maintenance, security, technical, operational, or business reasons.

11. Disclaimer

The website and its content are provided on an "as is" and "as available" basis for general information and business enquiry purposes.

While we make reasonable efforts to provide accurate information, we do not warrant that every item of website content will always be complete, current, error-free, or suitable for every industrial application.

• Website content should not replace application-specific engineering review where such review is necessary.
• Product images may be illustrative and the actual product may vary according to model, specification, customization, or manufacturing updates.
• Performance and suitability may depend on actual operating conditions, installation, maintenance, fluid characteristics, and system design.

12. Limitation of Liability

To the maximum extent permitted by applicable law, J K Pump Industries will not be liable for indirect, incidental, special, consequential, or business-interruption losses arising solely from the use of, inability to use, or reliance on general information available through this website.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law. Liability relating to a specific product supply or commercial transaction may also be governed by the written terms applicable to that transaction.

13. Indemnity

To the extent permitted by applicable law, you agree to be responsible for claims, losses, costs, or expenses arising from your unlawful misuse of the website, your material breach of these Terms & Conditions, or your infringement of the rights of J K Pump Industries or a third party.

14. Privacy

Our collection and handling of personal information submitted through the website are described in our Privacy Policy.

By submitting an enquiry or communicating with us, you acknowledge that information may be processed for purposes such as responding to your request, preparing quotations, providing technical support, and managing business communications.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our website, products, services, business practices, technologies, or applicable requirements.

The updated version will be posted on this page. Your continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

16. Governing Law and Jurisdiction

These website Terms & Conditions are governed by the laws of India. Subject to applicable law and any specific written commercial agreement between the parties, disputes relating to these website Terms & Conditions shall be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, India.

17. Contact Us

If you have questions regarding these Terms & Conditions, please contact J K Pump Industries at info@jkgearpump.com or use our Contact Us page.